Betway Partners Privacy Notice

Effective Date: 9th March 2023

Introduction

Welcome to Betway Partners!

This Privacy Notice (“Notice”) governs the Website(s) for purposes of our Betway Partners Affiliates Program (including but not limited to: https://betwaypartners.com and other Websites that link to this Privacy Notice (the “Websites”), and the mobile, tablet and any other Betway Affiliates mobile apps (referred to as the “Betway Partners Apps”). The Websites and Betway Partners Apps and any services or functionality available in connection therewith are collectively referred to as the “Services”. The Services are operated and controlled by Betway Partners (referred to herein as “Betway”, “we”, “us” or “our”).

Because Betway Partners is a business-to-business service offered to affiliates interested or participating in our Betway Affiliates Program (referred to herein as “Affiliates” or “you”), this Notice largely pertains to information that Betway Affiliates collects from or about our Affiliates and not customers and users of other Betway products and services. For more information about how Betway collects, uses, and shares information of its customers and users, please visit https://betway.com.

This Privacy Notice does not apply to data we receive from third parties, unless we combine such data with other information that we have ourselves collected under this Notice. This Notice does not apply to our data collection activities offline or otherwise outside of our Services (unless otherwise stated below) and does not govern the data practices of third parties that may interact with our Services.

In addition, please review the Services’ Terms and Conditions, which governs your use of our Services. By using our Services, you acknowledge our Privacy Notice and accept our Terms and Conditions and our collection, use and sharing of your information and data, and other activities, as described below. If you do not agree to the terms of this Privacy Notice, please do not provide us with your information and do not use our Services.

Table of Contents
It is important that you read and understand the entire Privacy Notice before using the Services. The Table of Contents highlights the topics covered and you can click on the headings to be taken to the full explanation.

1. What Information Do the Services Collect?

a) Information You Provide to Us

b) Information We Collect and Store As You Access and Use the Services

c) Information Third Parties Provide About You

d) Interactions with Third-Party Services

2. How Do We Use the Information Collected?

a) Your Rights

b) Lodging Complaints

3. How and When Do We Disclose Information to Third Parties?

a) When You Request Information from or Provide Information to Third Parties

b) Third Parties Providing Services on our Behalf

c) Administrative and Legal Reasons

d) Affiliates and Business Transfer

4. Do Third-Party Content, Links to Third-Party Sites and/or Third-Party Apps Appear on the Services?

5. How Do I Change My Information and Communications Preferences?

a) How we store your personal data?

b) What About Security?

c) What About Changes to the Privacy Notice?

d) Contact Us


1. What Information Do the Services Collect?

(a) Information You Provide to Us

We or our service providers may ask you to provide certain types of information such as: (1) personally identifiable information, which is information that identifies you personally as the contact person or other representative for our Affiliate, such as your first and last name, email address, mailing address, credit card or other banking information, phone numbers, Skype number, username and password, and Affiliate ID (“Personal data”).

We may collect this Personal Data through various forms and in various places on the Services, including through “contact us” forms, when you register for an account with the Services, on document upload pages, or if you request to receive communications from us. In addition, Personal data once “De-identified” (i.e., the removal or modification of the personally identifiable elements, or the extraction non-personally identifiable elements including through anonymisation, pseudonymisation and/or hashing) is not considered Personal data and may be used and shared by us or other third parties without obligation to you, except as prohibited by applicable law.

(b) Information We Collect and Store as you Access and Use the Services

In addition to any Personal data or other information that you choose to submit to us via our Services, we and our third-party service providers may use a variety of technologies that automatically (or passively) collect and store certain information whenever you visit or interact with the Services (“Usage Information”). When you interact with our Services, we may store or access your Usage Information using a variety of technologies that may be downloaded to your personal computer, browser, laptop, tablet, mobile phone or other device (a “Device”).. Usage Information may be de-identified or may be associated with you. Whenever we associate Usage Information with your Personal data, we will treat it as Personal data. This Usage Information may include:
  • your IP address, UDID or other unique identifier (“Device Identifier”). A Device Identifier is a number that is automatically assigned to your Device used to access the Services, and our computers identify your Device by its Device Identifier;
  • your Device functionality (including browser, operating system, hardware, mobile network information);
  • the URL that referred you to our Services;
  • the areas within our Services that you visit and your activities there, including remembering you and your preferences;
  • your Device location;
  • your Device characteristics; and
  • certain other Device data, including the date and time of day of your visit, among other information.
We may use various methods and technologies to collect and store your Usage Information (“Tracking Technologies”). Tracking Technologies may set, change, alter or modify settings or configurations on your Device. A few of the Tracking Technologies include, but are not limited to the following:

  • Cookies. A cookie is a data file placed on a Device when it is used to visit our Services. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your Device until you delete them) to provide you with a more personal and interactive experience on our Services.
  • Web Beacons. Small graphic images or other web programming code called web beacons (also known as “1x1 GIFs” or “clear GIFs”) may be included in our Services’ pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Services, to monitor how users navigate the Services, to count how many e-mails that were sent were actually opened or to count how many particular articles or links were actually viewed.
  • Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with our Services, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third-party service provider and is only active whilst you are connected to our Services and is deactivated or deleted thereafter.
  • Browser Fingerprinting. Collection and analysis of information from your Device, such as, without limitation, your operating system, plug-ins, system fonts and other data, for purposes of identification.
  • Analytics Technologies. Technologies, including application of statistical probability to data sets, which attempt to recognise or make assumptions about users and devices (e.g., that a user of multiple devices is the same user).
  • Location-identifying Technologies. Global Positioning Systems (”GPS”) software, geo-filtering and other location-aware technologies locate (sometimes precisely) you, or make assumptions about your location, for purposes such as verifying your location and delivering or restricting content based on your location. If you have enabled GPS or use other location-based features on our Service, your Device location may be tracked.

We may use Cookies or other Tracking Technologies for a variety of purposes, including:

  • Strictly Necessary. To allow you to use and access our Services, including cookies required to prevent fraudulent activity, improve security or allow you to make use of Services functionality.
  • Performance Related. To assess the performance of the Services, including as part of our analytic practices or otherwise to improve the content, products or services offered through our Services.
  • Functionality Related. To offer you enhanced functionality when accessing our Services, including identifying you when you visit our Services or keeping track of our specified preferences, including in terms of the presentation of content on our Services.

There may be other Tracking Technologies now and later devised and used by us in connection with the Services. Further, third parties may use Tracking Technologies in connection with our Services, which may include the collection of information about your online activities over time and across third-party websites or online services. We may not control those Tracking Technologies and we are not responsible for them.

(c) Information Third Parties Provide About You

We may supplement the information we collect directly from you on our Services with outside records from third parties for various purposes, including to enhance our ability to serve you and to offer you opportunities that may be of interest to you. To the extent we combine information we receive from those sources with your Personal data we collect on the Services, it will be treated as Personal data and we will apply this Privacy Notice to such combined information, unless we have disclosed otherwise. In no other circumstances do our statements under this Privacy Notice apply to information we receive about you from third parties.

(d) Interactions with Third-Party Services

The Services may include functionality that allows certain kinds of interactions between our Services and your account on a third-party website, application or other service. The use of this functionality may involve the third-party operator providing certain information, including Personal data, to us. For example, we may provide third-party sites’ interfaces or links on the Services to facilitate your sending a communication from the Services. For example, we may use third parties to facilitate emails, Tweets or Facebook postings. These third parties may retain any information used or provided in any such communications or other activities and these third parties’ practices are not subject to our Privacy Notice. Betway may not control or have access to your communications through these third parties. Further, when you use third-party sites or services, you are using their services and not our services and they, not we, are responsible for their practices. You should review the applicable third-party privacy policies before using such third-party tools on our Services.

2. How Do We Use the Information Collected?

We may use your Personal data or Usage Information for various purposes, including the following business purposes:

  • to track gambling, betting and other transactions associated with you through your Affiliate ID;
  • to process your application to become an Affiliate;
  • to verify your identity, including your accounts on the Services and to perform Due Diligence verification and background checks;
  • to provide you with information and other communications such as to send you electronic newsletters or to provide you with special offers or promotional and marketing materials on behalf of us or third parties, including to let you know about new products, services or upcoming contests, promotions or events;
  • to assist with responding to audit requests;
  • manage risk, or to detect, prevent, and/or remediate fraud or other potentially prohibited or illegal activities;
  • to provide the Services, including the gaming opportunities available on the Services;
  • to improve the Services, marketing endeavours or our product and service offerings;
  • to customise your experience on the Services;
  • manage and protect our information technology infrastructure;
  • to protect and administer your Services account;
  • to process Services account registration;
  • to offer location-based services;
  • to provide affiliate service and support, including responding to your inquiries regarding our merchandise or services;
  • to provide affiliate support, including to resolve disputes, collect fees and troubleshoot problems;
  • to identify you as an Affiliate and to identify your preferences;
  • to contact you with regard to your use of the Services and, in our discretion, changes to the Services and/or Services policies;
  • to measure and analyse audience traffic and to improve the overall experience at the Services and our merchandise and services;
  • to understand whether you read our communications and clicked on links within those messages;
  • to develop aggregated data, analytics and statistics;
  • to comply with our legal and regulatory obligations;
  • for internal business purposes; and
  • for purposes as otherwise set forth in this Privacy Notice.
(a) Your Rights

Under the General Data Protection Regulation, you have rights over your Personal data.

Please be aware that whilst we will try to accommodate any request, that these rights are not absolute, and requests are subject to any applicable legal requirements, including gambling regulations and other legal and ethical reporting or document retention obligations:

Your right to 

What does that mean? 

Access 

You have the right to know whether personal data concerning you is being processed and can also request a copy of your data. 

Rectification 

You have the right to easily amend incorrect personal data about yourself. 

Erasure 

You have the right to request ‘to be forgotten’. You can ask us to delete you from our database. 

Restrict processing 

You can tell us that you do not want your data used for a particular purpose. 

Be informed 

We need to let you know what we do with your personal data in this privacy policy or when you ask us. 

Data portability 

You have the right to receive certain personal data in a structured, commonly used, and machine-readable format and/or request us to transmit this data to another service provider (where technically feasible). 

Object 

You can object to us processing your personal data. 


You may exercise any of the rights described in this section by sending an email to [email protected]. Please note that we may ask you to verify your identity before taking further action on your request.

(b) Lodging Complaints

If you have any questions or concerns about our Privacy Notice or our data collection or processing practices, or if you want to report any suspected security violations to us, please contact us as follows:

Betway Partners Affiliate Programme is owned by Betway Limited (Malta Reg. C39710), located in Stadium Street 9, GZR 1300, Gzira, Malta and operated by Betway Guernsey Branch, Bordeaux Court, Les Echelons, St Peter Port Guernsey GY1 1AR (Attn: Privacy) or at [email protected].

You have the right to lodge complaints about the data processing activities carried out by us before the competent data protection authorities. Please refer to Section 9 for further information.

3. How and When Do We Disclose Information to Third Parties?

We may share non-Personal data, such as aggregated user statistics, with third parties. Further, we may share your Device Identifiers with third parties along with data related to you and your activities. Also, we may now or in the future share your Personal data with third parties with whom we have marketing or other relationships for the third parties’ direct marketing purposes. In addition, we may share the information we have collected about you, including Personal data, as disclosed at the time you provide your information and as described below or otherwise in this Privacy Notice. We may disclose your information as follows:

(a) When You Request Information from or Provide Information to Third Parties. You may be presented with an option on our Services to receive certain information and/or marketing offers directly from third parties or to have us send certain information to third parties or give them access to it. If you choose to do so, your Personal data and other information may be disclosed to such third parties and all information you disclose will be subject to the third-party privacy notices and practices of such third parties. In addition, third parties may store, collect or otherwise have access to your information when you interact with their Tracking Technologies, content, tools apps or ads on our Services or link to them from our Services. This may include using third party tools such as Facebook, Twitter, Instagram or other third-party posting or content sharing tools and by so interacting you consent to such third-party practices. It may also include ordering or purchasing products or services from third parties through us where we indicate that the third party rather than us is the seller. We are not responsible for the privacy policies and practices of such third parties and, therefore, you should review such third-party privacy policies and practices of such third parties prior to requesting information from or otherwise interacting with them.

(b) Third Parties Providing Services on our Behalf. We may use third-party vendors to perform certain services on behalf of us or the Services, such as: (i) to assist us in Services operations; (ii) to manage a database of affiliate or customer information; (iii) hosting the Services; (iv) designing and/or operating the Services’ features; (v) tracking the Services’ activities and analytics; (vi) enabling us to send you special offers or perform other administrative services; and (vii) other services designed to assist us in maximising our business potential. We may provide these vendors with access to user information, including Device Identifiers and Personal data, to carry out the services they are performing for you or for us. Third-party analytics and other service providers may set and access their own Tracking Technologies on your Device and they may otherwise collect or have access to information about you, potentially including Personal data, about you. We are not responsible for those third-party technologies or activities arising out of them. However, some may offer you certain choices regarding their practices, and information we have been informed of regarding such choices is available in Section 6 below. We are not responsible for the effectiveness of or compliance with any third parties’ opt-out options.

(c) Administrative and Legal Reasons. We may access, use, preserve, transfer and disclose your information (including Device Identifiers and Personal data) to third parties: (i) to satisfy any applicable law, regulation, subpoenas, governmental requests or legal process if in our good faith opinion such is required or permitted by law; (ii) to protect and/or defend the Services’ Terms and Conditions or other policies applicable to the Services, including investigation of potential violations thereof; (iii) to protect the safety, rights, property or security of the Services or any third party; and/or (iv) to detect, prevent or otherwise address fraud, security or technical issues. Further, we may use IP address or other Device Identifiers, to identify users, and may do so in cooperation with third parties such as copyright owners, internet service providers, wireless service providers and/or law enforcement agencies, including disclosing such information to third parties, all in our discretion, subject to applicable law. Such disclosures may be carried out without notice to you.

(d) Affiliates and Business Transfer. We may share your information, including your Device Identifiers, Personal data and Usage Information with our parent companies, subsidiaries, and affiliates. We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Services or applicable database; or (ii) in connection with a merger, consolidation, restructuring, the sale of substantially all of our interests and/or assets or other corporate change, including, during the course of any due diligence process. In this event, we will notify you as soon as reasonably possible and in any event within 30 calendar days.

4. Do Third-Party Content, Links to Third-Party Sites and/or Third-Party Apps Appear on the Services?

The Services may contain content, links or apps that are supplied by a third party, and those third parties may collect Usage Information and your Device Identifier when pages from the Services are served to you for their own commercial purposes. In addition, when you are on the Services you may be directed to other sites and apps that are operated and controlled by third parties that we do not control. We are not responsible for the data collection and privacy practices employed by any of these third parties or their sites or apps and they may be tracking you across multiple online services and may be sharing the results of that tracking with us and/or others. These third parties may have their own terms of service, privacy notices or other policies and ask you to agree to the same. For example, if you “click” on a link, the “click” may take you off the Services onto a different location. These other online services may associate their Tracking Technologies with you, independently collect information about you, including Personal data, and may or may not have their own published privacy policies. We are not responsible for these third-party privacy policies or the practices of third parties. Be sure to review any available policies before submitting any personally identifiable information to a third-party application or otherwise interacting with it and exercise caution in connection with these applications. We also encourage you to note when you leave our Services and to review the third-party privacy notices of all third-party locations and exercise caution in connection with them.

5. How Do I Change My Information and Communications Preferences?

You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of registration. You may provide updates and changes by contacting us. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable (but we may retain prior information as business records). Please note that it is not always possible to completely remove or delete all of your information from our databases and that residual data may remain on backup media or for other reasons.

You may cancel or modify our email marketing communications you receive from us by following the instructions contained within our promotional emails or in some cases by logging into your Services account and changing your communication preferences. This will not affect subsequent subscriptions and if your opt-out is limited to certain types of emails the opt-out will be so limited. Subsequent or different subscriptions will be unaffected. Please note that we reserve the right to send you certain communications relating to your account or use of our Services, such as administrative and Services announcements and these transactional account messages may be unaffected if you choose to opt-out from receiving our marketing communications.

You may agree to receive text messages regarding product offers and promotions by Betway via automated technology. You are not required to agree to receive text messages to make a purchase. You may, at any time, decide to stop receiving text messages regarding product offers and promotions by Betway by replying STOP to any text message you receive from Betway. If you need help or assistance with the messages, you may contact [email protected]. MSG and data rates may apply. Carriers are not liable for delayed or undelivered messages.

6. How we store your personal data?

Betway is incorporated in Malta and your data is stored within the European Economic Area (“EEA”) on our servers. Where we work with third parties, the data we collect from you may be transferred to, and stored at, a destination outside the EEA. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, customer and affiliate services, the processing of your payment details and risk/fraud management.

We ensure there are appropriate contractual controls over any third party that helps us process your data this is to ensure that your rights are upheld, and your data is secure.

We store your data for as long as you are an active affiliate with us. Once you are no longer our affiliate, we will hold your personal data on our systems for as long as is necessary to comply our legal obligations in your jurisdiction, such those imposed by tax, gambling and AML laws.

7. What About Security?

We endeavour to incorporate commercially reasonable safeguards to help protect and secure your Personal data. However, no data transmission over the Internet, mobile networks, wireless transmission or electronic storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure the security of any information you transmit to us, and you use our Services and provide us with your information at your own risk.

8. What About Changes to the Privacy Policy?

We reserve the right to change this Privacy Notice at any time without notice to you. Any changes will be effective immediately upon the posting of the revised Privacy Notice and your use of our Services indicates your consent to the Privacy Notice posted at the time of use. However, we will not use your previously collected Personal data in a manner materially different than indicated at the time it was collected without your consent. To the extent any provision of this Privacy Notice is found by a competent tribunal to be invalid or unenforceable, such provision shall be severed to the extent necessary for the remainder to be valid and enforceable.

9. Contact Us

Please contact us in one of the below methods if you have any questions or requests pertaining to this Privacy Notice.

Contact Form: Available here

Email: [email protected]

Address: Betway Partners Affiliate Programme, Betway Limited Guernsey Branch, Bordeaux Court, Les Echelons, St Peter Port, Guernsey, GY1 1AR

Betway Limited, Stadium Street 9, GZR 1300, Gzira, Malta